FAQ

Frequently Asked Questions

Q: Why should I buy from Rundle Sport?

A: Rundle Sport was founded by an engineer, a patent lawyer, and a national ski coach who all knew that roller skis could be better. Even expensive composite and carbon roller skis aren't good at damping vibration, and these roller skis often carry poor warranties and don't feel like snow skis. TrueSki™ Technology was created because our founders care about the comfort and success of Nordic athletes using roller skis. The care that drove us to reinvent the roller ski is the same care that drives us to give great customer service, great product support, and great value to our customers.

 

Q: How long will my order take to arrive?

A: Orders are typically shipped out within 2-3 business days. Within 24 hours of shipment you will receive an email with a tracking number for your order. Shipping to Western Canada usually takes 3-4 business days, shipping to Eastern Canada usually takes 5-6 business days, and shipping to the United States usually takes 8-15 business days.

 

Q: I would like to sell Rundle Sport products in my store, can I become a Rundle Sport dealer?

A: We are always interested in having more dealers. Please email patrick@rundlesport.com if you are interested in becoming a Rundle Sport dealer.

 

Q: Do you have any social media accounts?

A: Yes! We have a Facebook and Instagram account. Like or follow our accounts to see great pictures, roller skiing articles, videos, and promotions.

 

Q: Can I be sponsored by Rundle Sport?

A: We rely on athletes to test our products and guide our product development. Rundle Sport sponsors over a dozen athletes who help us develop our products and represent our brand. We are currently accepting applications for the 2017/2018 season. For details on how to apply please visit our Athlete page.

 

Q: I'm a ski coach, can I get a discount?

A: Yes! Please email patrick@rundlesport.com

 

Q: Are there any independent reviews of your FLEX™ roller skis?

A: Yes! Jason Albert at FasterSkier wrote a review of Rundle Sport FLEX™ roller skis, and Mike Muha at Nordic Ski Racer wrote a review of Rundle Sport RS-10 (1st generation FLEX™) roller skis. Both reviewers decided to purchase their test pair of roller skis when the review was over!

 

Q: Do you offer bulk pricing to teams and clubs?

A: Yes! If your team or club is interested in a bulk order please email patrick@rundlesport.com

 

Q: How fast are your skate wheels?

A: Our skate wheel speed is very similar to what is available from other brands. We consider our wheels to be medium-slow.

 

Q: How fast are your classic wheels?

A: Our classic wheel speed is very similar to what is available from other brands. We consider our wheels to be medium-slow.

 

If you could not find the answer to your question please contact us via our contact us page.

 

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